Categories

• The Agency Business

  • A New Era: Phenomenon Rising
  • Agencies Have Feelings Too
  • Agencies: 7 Ways to Improve Your New Business Pitch Deck
  • An Idea for Agency Staffing
  • Customers Don't Like Tears in Their Tacos
  • Faith
  • Marketing Agencies Have Just One Asset: People
  • On Losing a Pitch
  • Quality is in the details.
  • Things Every Agency Person Should Know - Episode I
  • TiVo and Television Advertising
  • What a Client Feels
  • What's Your Name Worth?

• Reading

  • Jeffrey's House of Magic.
  • Move Your Own Damn Cheese: A Rant
  • Rated R, by Parental Permission
  • Seth Godin's Purple Cow Chews New Cud
  • The Harry Potter Phenomenon

• Brand Marketing

  • Angara Launches
  • Board on Baby
  • Brandweek's Guerilla Marketer of The Year: A Pornstar
  • Hollywood Product Placements Done Right.
  • Love-Hate Loyalty
  • MTV and Popular Culture
  • On Creating a Premium Brand
  • Packaged.
  • Suite and Innocent Wins
  • The Harry Potter Phenomenon
  • The Search for Love: A Marketer's Perspective (Part 1 of II)
  • TiVo and Television Advertising
  • Welcome to the Revolution
  • What's Your Name Worth?

• CRM Strategy

  • A Simple Life
  • Ameniti Revisited: United's "Vapor Service"
  • Culture Points: A New Parameter in Customer Intimacy
  • Ooh, I got something right!
  • The New, New Web

• Customer Acquisition

  • Fee-Based Job Sites: Make More Money (Guaranteed!)
  • Packaged.
  • The Business of Weddings

• Customer Retention

  • A Customer Service Story
  • A Hospital of Ironies.
  • A Report on the Best Rewards Programs for Shopping Rebates
  • Ameniti: New Loyalty Concept from United
  • Cultural Context in Loyalty Initiatives
  • Free Long Distance.
  • Loyalty versus Appreciation
  • Rated R, by Parental Permission
  • The Business of Weddings
  • Things I Want
  • Wireless Providers: What's Your MHz?

• Loyalty Programs

  • A Report on the Best Rewards Programs for Shopping Rebates
  • Ameniti Revisited: United's "Vapor Service"
  • Ameniti: New Loyalty Concept from United
  • Cultural Context in Loyalty Initiatives
  • Love-Hate Loyalty
  • Loyalty versus Appreciation
  • Ooh, I got something right!
  • Things I Want

• Measurement/Research

  • Culture Points: A New Parameter in Customer Intimacy
  • New Site for Demographic Research/Focus Group Planning
  • The New, New Web
  • The Search for Love: A Marketer's Perspective (Part 1 of II)
  • TiVo and American Idol Predictions
  • Tracking retail customers while shopping in-store.

• Personal Notes

  • A Customer Service Story
  • A New Era: Phenomenon Rising
  • A Winter of Discontent
  • Brutal Clarity is Retiring
  • Coupling: The Business of Social Circles
  • Faith
  • Happy Diwali!
  • I am Not Peter Baynham
  • In This Age
  • Look who's in Forbes.
  • Looking for "Krish Menon"?
  • New Years: Our Greatest Personal Marketing Feat
  • On Losing a Pitch
  • The Business of Weddings
  • This Day in History

• Profiles in Marketing

  • Saul Bass -- Marketer By Design.
  • This Day in History

• Television

  • "In Development!"
  • A Put Pilot!
  • On Creating a TV Show
  • TiVo and American Idol Predictions

• Sites of Interest

  • Commercial Watch
  • Ilya's Mission: In-Game Advertising
  • Marketing Ladder Sifts Through Clutter
  • New Site for Demographic Research/Focus Group Planning
  • Plaxo and LinkedIn Should Merge
  • Recognize This?
  • Remember Halfbrain?
  • The Battle of the Labs

• Tools for Marketers

  • A Simple Life
  • Plaxo and LinkedIn Should Merge
  • Remember Halfbrain?
  • Remember SixDegrees.com? Here's the second coming.
  • Spam Begone: A Marketer's Dream (and Nightmare)
  • The Battle of the Labs
  • Things Every Agency Person Should Know - Episode I
  • Tracking retail customers while shopping in-store.

• Travel/MoBlog

  • From the Cannes Lions
  • Heat Wave

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